Let me start by letting everyone know that this post has very strong adult language and content in it. So if you are sensitive to such things please read no further.
Well folks this isn't going to be a jolly Christmasy type of post. Instead, it's going to be rather sad and pathetic. Sadly some people in our lovely blind community feel the need to beat others down in order to bring themselves up. Now before I go on, this hopefully is a very small majority of people out there and this statement isn't directed at the majority of blind people out there as most of us will go way out of our way to help each other in any way that we can.
What I'm about to show you is a number of email postings on the GW Micro Booksense mailing list. The email addresses will be deleted for privacy concerns and some of the swearing will be *'d out to keep it as clean as possible. However since this is a public mailing list, I will be more than happy to keep all names intact for your reading pleasure!
As many of you know, GW Micro released the 2.0 firmware revision for the booksense yesterday afternoon. One of the changes made was the adjustment to audio loudness and the internal speakers. Yes I know, this is bound to cause an instant uproar amongst lots of people due to many having hearing issues of different kinds. GW Micro stated that the volume levels were brought down a bit due to the levels in the 1.1 firmware causing speaker damage to some units. I think most people can understand why the change was made. I'm sure no one out there wants their speakers prematurely damaged due to excessive volume levels. It's a tight rope that GW Micro walks on when making these kinds of changes. The Humanware folks know all about this problem on the Victor Stream player. It's hard to please everyone and no matter what a change in volume of speakers is going to ruffle someone's feathers!
This brings me up to the point where I come into all of this. Below are statements I made on the mailing list and the extremely rude comments I got in return by a few posters on the list.
First I will post my message below and then others followed by comments here on the blog that were not posted out to the Booksense mailing list.
Rick Harmon wrote:
GW Micro stated this causes problems with the internal speakers. do you
want louder volume at the risk of blowing out your speakers and having to
send the unit back to HMS for repair?
I'd rather not have my speakers prematurely blown out by too loud of volumes
applied to them. I heard many times on the 1.1 settings where the speakers
rattled a lot. This isn't a good thing.
Rick
----- Original Message -----
From: Missy Hoppe
To: GW-Micro booksense mailing list
Sent: Monday, December 21, 2009 9:17 PM
Subject: Re: [GW-Booksense] Booksense 2.0 changes
Agreed. The maximum volume most definitely needs to be bumped up again. It
still meets my needs, but only just. I have to walk very slow on tredmill to
still hear the built in speaker on max volume. Before, could walk a bit
faster.
There's got to be a way to get the best of both worlds. Agree about volume's
1 through 5; are't even worth mentioning; might as well be muted.
Still, I'm not complaining. I love my booksense as much as ever, and am
extremely happy with all the new features; if only this volume thing could
be resolved to meet everyone's needs.
With all that being said, though, I completely agree with what Raul said
earlier today. Let's just all sit back, relax, have a merry Christmas and
enjoy the new firmware for a little while before we really start picking it
apart too much.
Missy
Now let me say here that I wasn't actually referring to Missys post as her post has valid concerns. I just decided to reply to this message as it was one of several posted to the list about the volume changes. Next is a reply that I got back about my comments.
From: Keith Gillard
To: GW-Micro booksense mailing list
Oh do they now!
I never had that problem.
Perhaps you got ripped off!
I know I sure believe every thing I heard second hand!
Thank you Rick, for your the latest address to be added to my block senders
list!
KG.
and here is my reply back to Keith:
-original message-
Subject: Re: [GW-Booksense] BookSense 2.0 changes
From: Rick Harmon
Date: 12/21/2009 10:56 PM
Second hand, I'm sorry but this came direct from GW Micro. I'm not sure
what I did to deserve blocking but hey knock yourself out. I guess telling
the truth around here is a bad thing to do?
Rick
Okay, I figure this is the end of all of this and we all could just agree to disagree. in my opinion Keith is a hot head and is always ranting on the list about how terrible the booksense is before the 2.0 release of the firmware. Many people on the list share my feeling about Keith so it's just not me feeling this way about him. Also as for the information I provided being second hand, well that's false. The statement was made directly by GW-Micro.
So the rest of the night goes without any further comments and all is well unttil this morning. Then the bashing really gets nasty towards me.
Here is a post from Brandon Misch in regards to a question asked by Chantel Cuddemi
he's mad because Rick told him that the reason why the volume had to change was distortion in the speakers if turned up to 21.
On Dec 21, 2009, at 10:43 PM, Chantel Cuddemi wrote:
Keith, what happened? Why are you blocking Rick's email? I missed something.
Next, Chantel thinks she is answering Brandon off list, in reality she's posting to him and the GW-Micro list as well.
Well, Brandon, maybe if he didn't act like sucha f**king know-it-all, he wouldn't be bashed like Brandon Hennis is.
Next Brandon Armstrong has to comment as well and I am assuming he thinks he's only writing to me offlist but in reality is writing to the GW-Micro list as well.
you know rickey, it's blindies like you who make me so angry.
I'm so sick of you thinking like your a f**king know it all,and you work for GW micro.
Why must you think and act like you know everything.
You suck as a moderator of any f**king list, and you don't deserve to own a Mac.
Wow! what can I say here. two people that aren't smart enough to reply privately to me. Not too intelligent if you ask me. It's truly sad that people have to treat others this way. I did nothing to Chantel or Brandon to deserve being treated like trash on this list. I just don't know why some people have to knock others down to feel better about themselves. These messages really hurt me a lot. I try hard to help others in the community just to get people like Keith, Chantel and Brandon to attempt to destroy my credibility. Chantel has also did the same thing to me on the Windows 7 mailing list that I co-own. SO this isn't the first time I've dealt with her. But be warned, Chantel will talk nice to you until you turn your back on her and then she will go around telling others how stupid you are behind your back
Here is a comment she made to me on the Windows 7 mailing list:
HI guys, hate to put my two cents in here, but this is coming from Ric, a guy who can't even stop interacting on the Mac? Come on, man!! I've had my Mac for nearly a year, and I know how to stop interacting.
This was in a reply to a message that someone was siding with me about not needing to run the hardware wizard on a windows machine in order to get it to see the RAM you have installed in it.
Anyways what her comment had to do with windows 7 is beyond me. Also just to be fair here, I've owned a Mac for a couple of weeks and have used it a few hours and Chantel is slamming mme here? Why, who knows. My guess she's a mean spirited person that wanted to make a funny joke at my expense. She also wrote Keith Gillard off list or so she thought with the following message that made it out to the booksense list with a message I sent to her privately. For some reason she decided everyone needed to see it.
Well, Rick, I am sorry for letting fly the cuss words, but Keith Gillard agrees with me.
On Dec 22, 2009, at 12:44 PM, Rick Harmon wrote:
Chantel,
Well thanks for this very enlightening message. I do hope you be careful on
the windows 7 list as I will boot you in a heartbeat now since I see your a
liar and your apology was a load of crap. As for my message on the GW Micro list, I did nothing wrong. I wasn't mean to anyone and my statement was
factual. A lot more people will side with me than with Keith about attitude. As for you, You think your really smart don't you? Telling others I don't know nothing about the Mac and that you know so much. I've seen some of your messages on other lists and they clearly show you might not be quite as smart as you tell others that you are. Also you forget to tell anyone that I have only had a Mac for a couple of weeks and used it for mere hours compared to you having yours for a year now. That's pretty mean of you to say such things to people but not tell them the entire truth.
Rick
----- Original Message -----
From: Chantel Cuddemi
To: GW-Micro booksense mailing list
Sent: Tuesday, December 22, 2009 11:39 AM
Subject: Re: [GW-Booksense] BookSense 2.0 changes
That makes sense. I even slammed him on the windows 7 list. He didn't like it because I know more about the Mac and thing,s but, I later apologized to him for it.
On Dec 21, 2009, at 10:48 PM, Keith Gillard wrote:
Well everytime he post a reply he acts like he is working for GW and that his PooPoo doesn't stink! He talks down to members and thinks he is always right. Chantel, when a post angers me I have learned that there is likey a good reason for it. I've been around on many lists and for a long time and I've learned to
trust
my tummy! Cheers!
This is a very interesting post. I didn't talk down to anyone with my post. My poo poo does stink thank you Keith just like yours does. Also I don't work for the great folks at GW-Micro but would be honored to be able to do so. And Chantel, well you just showed your true ignorance there commenting about the Mac again to him. How many others have you told this load of crap sob story to?
Okay, so that is my story. Pretty sad huh? As always I'm open to comments good or bad from all of you.
--
Rick